Summary

Energetic and reliable person, skilled at working with a diverse group of people. Strong organization, communication and relationship building skills. Eager to bring strong administrative and assisting skills in a company.

Experience

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Senior Executive - Admin & Secretarial Support
Urban Brands (HUB,HOBO,FHS)
Sep 2017 - Present | Karachi, Pakistan

Job Description (Administration)

Companys filing system.

Supervising (Security Guards, Janitors, Riders, Admin Assistants, Watchmen, Gardener)

Housekeeping.

Daily reports (Visitors, Generator, Telephone lines, office Vehicle, third party staff attendance)

Receiving and distributing mail.

Stationery, Grocery, office supplies, Janitorial items (Distribution & Stock inventory).

Booking (Meeting/Conference rooms, Office Vehicle, Rent-a-car,

Record Utility bills.

Vendors dealing (Maintenance, Sale/Purchase)

Event organizing.

Travel arrangements (Transport, Accommodation, visa & Ticket).

Handle receptionist duties

Screening, answering and forwarding telephone calls.

Record incoming and outgoing calls.

Job Description (Secretarial)

Travel arrangements (Transport, Accommodation, Visa & Ticket).

Taking notes & Minutes.

Arranging meetings.

Personal Bills (Clubs, Utility, Credit cards, Mobile, broadband, Miscellaneous, Memberships etc.).

Property Documentation (DHA, Registrar, CBC, M.E.O, City Court)

Maintenance (Car, House, Security system, Family Record)

Personal work/purchasing (Medicines, Cash deposit / withdrawal, water tanker, Lunch etc.).

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Business Development Officer
ECU Worldwide Pakistan
Mar 2017 - Aug 2017 | Karachi, Pakistan

Providing shipping services

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Assistant Administration officer
Origins Elementary School
Jul 2010 - Sep 2016 | Karachi, Pakistan

• Administer the day-to-day activities of the office; develop policies, procedures, and systems which ensure productive and efficient operation of the school.
• Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives.
• Organize and facilitate meetings, conferences, and other special events; coordinate and attend committee meetings, and participates in committee discussions, as appropriate.
• Accountable to establish proper control procedures for purchase and issuance for store.
• Liaison with vendors, negotiates prices, conduct bidding process and issue purchase orders.
• Purchase goods and equipment and monitor inventory and conduct physical stocktaking.
• Organize and facilitate a variety of educational or social activities supervise other administrative staff.
• Ensure proper maintenance of all buildings, furniture, equipment and grounds.
• Administer the \'student lifecycle from registration or admission to graduation or leaving.
• Use information systems and prepare reports and statistics for internal and external use.
• Responsible for security staff on campus.
• Managing the overall activities of the administrative affairs department.

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Assistant Administration officer
NOP SOLUTIONS
May 2008 - Nov 2009 | Karachi, Pakistan

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
• Maintain electronic and hard copy filing system.
• Open, sort and distribute incoming correspondence.
• Perform data entry and scan documents.
• Manage calendar for Managing Director.
• Assist in resolving any administrative problems.
• Run company’s errands to post office and office supply store.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Maintain office supplies for department.

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telemarketing officer & Customer service Representative
ALT SOURCE
Feb 2006 - Sep 2007 | Karachi, Pakistan

Telemarketing officer
Job Description
• Sell or create interest of a product or services.
• Verify customer information.
• To assist customer how to place an order of the selected product.
• Convincing and helping customer to purchase the product.
• Forwarding information and follow up with the concern department.
• To ensure customer satisfaction with the provided solution.
• Daily / Monthly reporting and Maintenance of all Documentation.

Customer Service Representative
Job Description
• Attend inbound calls & respond to queries.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer\'s complaint, explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• Direct queries to relevant department.
• Ensure solution and timely closure of complaints through strong follow-ups.
• Coordinate with Supervisor and Manager to assist the Customers.
• Follow up with the customer to ensure their satisfaction with the provided solution.
• Daily / Monthly reporting and Maintenance of all Documentation.

Education

University of Karachi
Bachelors, Bachelors in Arts, BA‎
Education, International Relations
Grade B+
2013
Islamia University
Intermediate/A-Level, Intermediate in Commerce, intermediate‎
Accounting, Pakistan Studies, Economics
Grade D+
2009
St.Patricks Girls High School
Matriculation/O-Level, Matric in Arts, GENRAL‎
Mathematics, English, Pakistan Studies
Grade B+
2006

Skills

Beginner Handling Assignments

Languages

Expert Urdu
Expert English

Companies Followed

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Aaron Charles Contacts

Shahzad Atiq
Ismail Farid